Got questions? We've got answers

Let's talk about it! Schedule a complementary 15 minute consultation to learn more about our practice. Connecting with the right therapist is one of the most important elements for growth. If we're not a good fit for you, we're happy to provide referrals for another local therapist. We know how hard it can be to find someone.

Therapy sessions for Residents of California, Puerto Rico, Virginia, Utah, and Florida are 50 minutes long.

Yes! Online sessions are held through a secure portal to ensure your confidentiality. Online therapy allows you to connect from the comfort of your own home (while you're in your yoga or PJ pants). All you need is a stable internet connection, phone or laptop, and headphones. Online therapy is confidential, convenient, and effective.

Therapy is an investment in you and your well-being. -Ednie's session fee is $150 for a 50 minute session (PR and CA residents)-Victoria's session fee is $150 for a 50 minute session (PR clients only)-Kristin's session fee is $275 for 50 min/session for individuals and $330 for couples. (**Sees clients in CA, PR, UT, VA, and FL residents)For therapy services, we are out of network providers. However, we can provide you a superbill at the end of the month to submit to your insurance provider. **Please note that superbills require a mental health diagnosis.Click our link to immediately check your out-of-network benefits through the Mentaya benefits tracker. Kristin is contracted with Spring Health EAP, Modern Health EAP, and Lyra EAP for individuals who have those benefits. Kristin and Crystal are also providers through the Ollie Hinkle Heart Foundation for individuals who have congenital heart conditions. We also accept Loveland Foundation vouchers​.

We meet with the majority of our clients on a weekly basis. Therapy in an investment in your well-being and personal growth. We ask that all new clients commit to meeting weekly, for at-least the first 8 weeks. This will allow us to build a strong rapport and create momentum so you can start seeing progress right away. We may recommend that we increase or decrease the frequency of sessions to best meet your needs.

Each individual's needs for therapy are different. Some clients have specific goals and may need only a few sessions, while others prefer longer term counseling for more extended support. However it is important to commit to a realistic timeframe in order to see the changes you're wanting to make.

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.

Yes, we offer sliding scale to a limited number of clients to support individuals interested in working with our practice. Mental and emotional well-being and personal growth are vital for everyone. Please feel free to ask our clinicians about a sliding scale and we can determine if you qualify.

We feel that you and your therapist should be allowed to determine your treatment needs based upon your unique situation rather than an insurance company. We can best ensure your confidentiality, goals for therapy, and treatment plan when I am able to practice independent from insurance companies. One main reason why we do not partner with insurance companies is because they often require that we share your diagnosis and treatment plan in order to receive payment. This information then becomes part of your permanent medical record which at times can have negative consequences related to employment or when you are seeking new medical or life insurance. We also prefer to be an out-of-network provider since insurance companies usually require therapists to follow approved treatment methods and often limit the number of sessions that a client can receive. If you're like to learn more about the benefits of seeing ​ an out-of-network provider click here.

We have an instant insurance benefits tracker where you can easily see if you have out-of-network benefits. Click the link to use our instant benefits tracker with Mentaya.

Kristin is currently licensed in California, Florida, Utah, Virginia, and Puerto Rico. Ednie is licensed in Puerto Rico and provisionally licensed in California. Victoria is licensed in Puerto Rico.If you're a resident of one of those states, we may be a good fit to work together! Schedule a free consultation to connect with one of us.